Kenya Ferry Services taps M-PESA to collect fees

Kenya Ferry Services adopts cashless payments for motorist through *721#.

Motorists will start paying for ferry services using M-PESA, a move that is meant to inject efficiency.

Bakari Gowa, Managing Director, Kenya Ferry Services noted that this will increase speed and efficiency as they automate ferry pass issuance, enabling an end-to-end seamless experience for all.

The partnership will see Kenya Ferry Services collect toll payments from all vehicle classes using the ferry services through M-PESA with customers dialing *721# to for payment.

“We are delighted to partner with the Kenya Ferry Services to offer payments that are quick, easy and on-the-go as customers interact with the ferry services,” said Peter Ndegwa, Chief Executive Officer, Safaricom.

The Kenya Ferry Services carry over 300,000 pedestrians and more than 6,000 vehicles daily across the Likoni channel.

Vehicles between 3.5 and 4.5 metres long will pay sh120, while pick-ups are charged Sh150.

Tourist vans pay Sh280 while passenger buses fees sh1,100.

With the new service, the partnership is expected to further boost the response to the demand for M-PESA payments in the public transport sector due to the growing concern amidst the spread of the Coronavirus in Kenya.


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