Safaricom has increased costs of data, SMS and calls, following the enactment of the Finance Act 2018 that increased excise duty from 10 per cent to 15 per cent.
In a statement, CEO Bob Collymore said this increase in addition to the prevailing Value Added Tax applicable to mobile services at the rate of 16 percent has forced them to increase costs of their services.
“We are aware of and regret the impact these additional taxes on our customers. It is our sincere hope that these changes will not affect the remarkable gains we have made in mobile phone and internet penetration in Kenya over the last two decades”, said the CEO.
Bob added that Safaricom has been undertaking extensive engagement with the Government on the impact, timing and exact nature of services that these taxes will affect.
The changes will see price for voice calls and data will increase by 30 cents and SMS by 10 cents with immediate effect.